How to live in a different country with a different language? 😔
01 | Where do we begin?
College students frequently suffer from mental disorders such as depression (41.6%) and anxiety (36.4%). The lack of social support and cultural differences make it even worse for international students. A welcoming, close-knit community could be their lifebuoy ring to thrive academically and mentally. I realize that international students tend to be scattered in different locations, only an online community can conquer the distance.
Credit: This project is advised by Amy Bruckman, Regent's professor at Georgia Tech, teaching the Design of Online Communities class.
02 | User Research & Insights
The users groups are defined as - Chinese International students in the United States. I used surveys and semi-structured interviews to collect data.
03 | Jobs to be done
04 | User Flow
04 | Design 💅 (finally)
05 | Usability Testing
06 | Retrospective
Since the beginning of this project, I have been highly aware of the potential bias. Due to the limitations of resources for my individual project, all interviewees I found are either from Georgia Tech or UNC-Chapel Hill. Both schools are public universities in the south, and are competitive academically. That leads to this crowd having similar goals - to be in good standing academically and launch a good career (most likely in tech) after graduation. They fail to represent people on the West coast, or other areas, or people with different goals such as - start an entrepreneurship, leave to another country, play in sport, or be a freelancer.
However, this population is representative of the majority of this user group.